Privacy Policy

This Privacy Policy explains how Kickwise Football Solutions (“Kickwise”, “we”, “our”, or “us”) processes personal information when you visit or use the Kickwise platform.

It applies to candidates, football players, employers, clubs, academies, organization representatives, website visitors, and people who contact our support channels.

Depending on how you use Kickwise, we may collect information that you provide directly, information generated through platform activity, and limited technical information from your device or browser.

• Account information: name, email address, authentication details, account type, language, and settings.
• Profile and career information: biography, location, experience, football positions, qualifications, CVs, certificates, portfolio materials, images, and videos.
• Employer and organization information: organization details, recruitment contacts, listings, logos, verification information, and profile content.
• Application and communication information: applications, supporting files, shortlist or save activity, messages, notifications, and support requests.
• Transaction information: purchased credits, transaction references, billing status, and limited payment-related records. Kickwise does not store full payment card credentials.
• Technical and usage information: IP address, browser and device information, language, pages viewed, referral information, security logs, cookie choices, and interaction data.
• Information from third parties: information supplied by service providers, payment processors, analytics providers, advertising partners, or publicly available sources where lawful.

We use personal information only where there is a lawful and legitimate reason connected to operating, protecting, improving, or communicating about Kickwise.

• Create and manage accounts, profiles, listings, applications, messages, notifications, and support requests.
• Display information according to the visibility and privacy choices available on the platform.
• Enable recruitment-related interaction between candidates, football players, employers, clubs, academies, and organizations.
• Process payments, credits, billing records, refunds, and fraud checks.
• Verify organizations, review listings, moderate content, investigate misuse, and protect platform security.
• Provide requested services, answer enquiries, and communicate important account or policy updates.
• Measure platform performance and improve usability where analytics is enabled with an appropriate legal basis or consent.
• Display, measure, limit, and improve advertising where advertising services are enabled and legally permitted.
• Comply with legal obligations, enforce our terms, and establish, exercise, or defend legal claims.

Depending on the context and applicable law, we may process information because it is necessary to perform a contract, comply with a legal obligation, protect legitimate interests, respond to a request made before entering a contract, or because you have given consent.

Where processing depends on consent, including certain analytics or personalized advertising activities, you may withdraw or change that consent without affecting processing that was lawful before the change.

Kickwise may use Google AdSense and related Google advertising services. Google and other third-party vendors may use cookies or similar technologies to serve, limit, personalize, and measure ads, including ads based on previous visits to Kickwise or other websites where legally permitted.

Where required, personalized advertising and related storage or access will be activated only after a valid choice is collected through a Google-certified consent management platform. Non-personalized ads may still use limited technologies for functions such as frequency capping, aggregated reporting, fraud prevention, and security.

You can review or change eligible consent choices through the “Privacy and cookie settings” control on Kickwise. You can also manage Google ad personalization through Google Ads Settings.

• Google Ads Settings
• Google Privacy Policy

We do not sell personal information. We may share information only as necessary for platform services, user-directed visibility, legal compliance, security, or approved service-provider functions.

• With employers or organizations when a candidate or football player applies, responds, or makes information visible through platform controls.
• With candidates or applicants where an employer publishes organization details, listings, or recruitment communications.
• With service providers supporting hosting, security, email, payments, analytics, consent management, advertising, customer support, or technical operations.
• With professional advisers, authorities, regulators, courts, or law-enforcement bodies where required or legally justified.
• As part of a merger, financing, restructuring, acquisition, or transfer of business assets, subject to appropriate safeguards.

Some service providers may process information in countries other than your own. Where required, we use appropriate safeguards for international transfers, such as adequacy decisions, contractual protections, or other legally recognized mechanisms.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including account operation, platform security, transaction records, dispute resolution, and legal obligations.

Retention periods vary by data type, account status, user choices, contractual requirements, fraud prevention needs, and applicable law. Information may be deleted, anonymized, or retained in restricted form when it is no longer required for active use.

We use reasonable technical and organizational measures intended to protect personal information against unauthorized access, alteration, loss, misuse, or disclosure.

• Security measures may include access controls, authentication, encryption in transit, logging, backups, and abuse monitoring.
• No online service can guarantee absolute security. Users are responsible for protecting their account credentials and reporting suspected unauthorized access.
• Access to personal information is limited according to operational need and applicable responsibilities.

Depending on your location and applicable law, you may have rights concerning your personal information.

We may need to verify your identity before completing a request, and some rights may be subject to legal exceptions.

• Request access to personal information held about you.
• Request correction of inaccurate or incomplete information.
• Request deletion where the legal conditions are met.
• Object to or request restriction of certain processing activities.
• Request portability of certain information where applicable.
• Withdraw consent for consent-based processing without affecting prior lawful processing.

Kickwise uses cookies and similar technologies for essential functions, security, preferences, consent records, analytics, and advertising where enabled. Details about categories, providers, choices, and advertising technologies are provided in our Cookie Policy.

Kickwise is intended for lawful professional and football-related use. Where a person is below the age at which they can independently consent or enter relevant agreements, use of the platform must be authorized and supervised as required by applicable law.

We may revise this Privacy Policy as the platform, service providers, analytics, advertising configuration, or legal obligations evolve. Updated versions will be published with a revised “Last Updated” date.

If you have questions or wish to exercise a privacy right, contact us at:

• info@kickwise.net